Privacy Statement

Who We Are

We are a custom metal stamping and fabrication facility based in China. Our website is https://balford.net/. You are currently browsing our site, and this policy explains how we collect, use, and disclose personal information when you visit.

Why We Collect Privacy Information

Our website exists to capture contact details and qualified leads from OEM buyers seeking metal fabrication services. We use advertising and direct outreach to connect with potential customers like you. We collect your contact information so our engineering team can follow up and discuss your project requirements. We may also track search keywords and browsing behavior to refine our ad targeting and make our outreach more relevant to your needs.

Cookies and Similar Technologies

Our site uses cookies and similar tracking tools to improve your browsing experience, analyze traffic and user patterns, and serve more relevant ads. You can manage or delete cookies through your browser settings at any time. Note that disabling cookies may limit certain site features and affect how smoothly you can navigate our pages.

[Learn more about Cookie Policy]

Services that Collect Your Privacy Information

• When you visit our website, you may interact with the following services:
• Contact Forms: When you submit a contact form, we collect your name, email address, and phone number so we can respond to your inquiry.
• Google Analytics (GA): We use GA to analyze site traffic and user behavior, helping us improve our content and service offerings.
• Google Ads: We may run Google Ads to show you relevant advertisements based on your search history and interests.
• Google Maps: We embed Google Maps to show you our facility location and logistics access.
• Google Fonts: We use Google Fonts to maintain consistent typography and visual quality across our pages.
• Google Docs: We use Google Docs to host downloadable documents such as company brochures and product catalogs.

Data Security and Information Disclosure

We apply reasonable safeguards to protect your personal information against unauthorized access, use, or disclosure. We do not sell, trade, or rent your data to third parties. We may share your information with vetted partners and service providers who support our operations and help us serve you better. All such partners are bound by confidentiality agreements, must comply with this privacy policy, and are required to implement appropriate security measures. That said, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute data security.

Privacy Policy Acknowledgment and Changes

We reserve the right to update this Privacy Policy at any time. Continued use of our site after changes are posted constitutes acceptance of the revised terms.

GDPR Compliance (European Economic Area)

If you are located in the European Economic Area (EEA), the United Kingdom or Switzerland, the following additional provisions apply to you under the EU General Data Protection Regulation (GDPR) and equivalent UK law:

• Legal basis (Art. 6 GDPR). We process personal data you submit through inquiry forms and email on the basis of (a) your consent (Art. 6(1)(a)), and (b) our legitimate interest in responding to business inquiries and fulfilling pre-contractual steps at your request (Art. 6(1)(b), 6(1)(f)).
• Data we collect. Name, company, country, email address, phone/WhatsApp number, project details and, when you contact us directly, the content of your messages. We do not collect more data than needed to respond to your inquiry.
• Retention. Inquiry data is kept only as long as needed to handle your request and any resulting business relationship, and in line with applicable commercial retention periods (typically no longer than required by Chinese and relevant export trade law).
• Your rights. You may request access, rectification, erasure, restriction of processing, data portability, and object to processing (Arts. 15-21 GDPR). You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• International transfers. As a manufacturer in China, your data may be processed in China. Transfers outside the EEA rely on appropriate safeguards or on the necessity for the performance of a contract at your request (Art. 49(1)(b) GDPR).
• Automated decisions. We do not use automated decision-making, including profiling, that produces legal effects concerning you.
• Breach notification. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, you, in line with Art. 33-34 GDPR.
• Complaints. You have the right to lodge a complaint with your local supervisory authority.
• Contact. For any privacy request, contact us at [email protected] (Zhejiang Balford Mechatronics Co., Ltd., 2# Guangfa Road, Yaojiang, Zhuji, Shaoxing, Zhejiang 311800, China). We will respond within 30 days.

Contact Details

For questions or comments about our Cookie Policy or this statement, please reach out using the contact information below:

Balford Factory
Plant address: 2# Guangfa Road, Yaojiang, Zhuji, Shaoxing, Zhejiang 311800, China.
Website: https://balford.net
Email: [email protected]
Phone: 0086-13588462222